We work with a clear and definite mission statement that reflects our resplendent and glittering “Vision”. A far-reaching Vision has a far-reaching impact. We have brought this belief into practice here in Marco Express and we do things, keeping all contingencies and possibilities in our stride. We define our “Vision” as follows.
“We strive to become one of the most respectable company in terms of Collection & Call Center with Sales and Service through an all-time ethical approach in all our undertakings and dispositions.”

A set of beliefs have been built keeping customer at the focus. These project a clear “vision” of Marco Express which is stated as follows:
- Positioning each product/service at a well-defined and well-planned focus in the dynamic Telecom and banking market creating a clear picture of what and how our product can be of a benefit to customer or a particular set of customers.
- Devising strategies that ensure our long-term relationship with the customers.
- Segmenting the vast market while gauging the potential in each segment and, customizing a product/service most suitable to the segment.
- Extracting and the Assorting the best values that are inherent in our renowned principles like TATA CAPITAL FINANCE LTD, Home Credit India Finance Pvt Ltd, HDB Finance Ltd, Capital First Ltd, Aditya Birla Capital Ltd., Kredit Bee Finance, Reliance Communications Ltd., Vodafone idea Ltd., Tata teleservices Ltd., SBI Credit card, and gradually conditioning our base with the richness of these values.

With a constant search for the ultimate milestone that comprises consistency, Stability and goodwill in the market we are catering to, Marco Express gives and adheres to its commitment at all times. It is this unshakable trust faith which has resulted in a vast and strong customer base of Marco Express.
Our constant endeavors for genuine involvement with customer makes our efforts multidirectional to give him exactly ‘what he wants’ and not ‘what we have.

Our persistent strength lies in our prudent and rational approach in doing things, timely anticipation of the market trends and most important the coordination and team approach of our personnel.
All our strategies that have given contour to the way Marco Express is today, lies in the unrelenting drive within its people to work for a set target with a feeling.